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 Unable to view year to date rankings on my iPad 
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Posted on: Wed Apr 24, 2019 6:14 pm




Posts: 956
Location: Ukraine
Joined: Tue Mar 01, 2016 10:03 pm
Post Re: Unable to view year to date rankings on my iPad
pnm wrote:
paulv66 wrote:
Problem seems to have been resolved. Thanks Patrick!

Haven't done anything yet [blink]


It seems to be an intermittent problem. I tried again about an hour after my earlier post and everything froze. I tried again just now and was able to call up both the year to date and all time world rankings. Maybe it depends on the number of users logged on (and what they're doing) when I'm trying to access the rankings?


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Posted on: Sun May 05, 2019 4:43 pm




Posts: 956
Location: Ukraine
Joined: Tue Mar 01, 2016 10:03 pm
Post Re: Unable to view year to date rankings on my iPad
Hi Patrick

I'm still unable to access year to date or all time rankings. Do you think you will get an opportunity to investigate whether there is a problem with the website (as opposed to a problem with my iPhone, iPad and PC?

Thanks
Paul


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Posted on: Sun May 05, 2019 4:58 pm




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: Unable to view year to date rankings on my iPad
Yes, I will look into this, just have been travelling for a bit
(just got back [lol] )

edit: was just testing on an iPad, and it looks like an iPad browser issue,
where the processing of the tables takes too long on it somehow.

will try to fix..


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Posted on: Mon May 06, 2019 12:52 pm




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: Unable to view year to date rankings on my iPad
ok, bug fixed,
page made more responsive,
& "table switching spinner" added [love]


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Posted on: Mon May 06, 2019 1:40 pm




Posts: 956
Location: Ukraine
Joined: Tue Mar 01, 2016 10:03 pm
Post Re: Unable to view year to date rankings on my iPad
pnm wrote:
ok, bug fixed,
page made more responsive,
& "table switching spinner" added [love]


Thanks Patrick. I can now access the Europe year to date rankings. However, I'm still unable to access the all time rankings or the World year to date rankings. Maybe there's a cookie on my PC that's preventing it? On maybe I need to invest in a new, faster PC?


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Posted on: Mon May 06, 2019 2:28 pm




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: Unable to view year to date rankings on my iPad
Try shift + reload ?

(press Shift + Ctrl + R)


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Posted on: Mon May 06, 2019 3:58 pm




Posts: 300
Joined: Fri Jun 17, 2011 8:15 pm
Post Re: Unable to view year to date rankings on my iPad
pnm wrote:
Try shift + reload ?

(press Shift + Ctrl + R)

In case anyone is unfamiliar, Ctrl+R will reload your browser page, but it does so using some data it has cached from the last time(s) you loaded that page/site. This should be faster but could also get, if you'll pardon the over simplification and anthropomorphism, confused.

Ctrl+Shift+R, sometimes also called a 'hard reload', bypasses the cache. This might take a little more overhead, but offers a more complete reload.


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Posted on: Mon May 06, 2019 4:23 pm




Posts: 956
Location: Ukraine
Joined: Tue Mar 01, 2016 10:03 pm
Post Re: Unable to view year to date rankings on my iPad
Thanks Patrick

I think the problem must lie with my PC, or maybe with my Broadband speed. I did what you suggested and can now see the World year to date rankings, but I'm unable to see the all time rankings for either Europe or the World.

Paul


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Posted on: Mon May 06, 2019 4:37 pm




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: Unable to view year to date rankings on my iPad
paulv66 wrote:
I think the problem must lie with my PC, or maybe with my Broadband speed. I did what you suggested and can now see the World year to date rankings, but I'm unable to see the all time rankings for either Europe or the World.

It's very puzzling, I'm seeing those last two attempts in the logs,
and not seeing anything wrong with it.

I see you're using Chrome on Windows 10, I'lll try to find that setup somewhere [smile]

edit: tested just now using the exact same browser on Windows 10, all works ok...

Can you go to https://www.speedtest.net and let me know what speeds you get?


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Posted on: Tue May 07, 2019 1:06 am




Posts: 956
Location: Ukraine
Joined: Tue Mar 01, 2016 10:03 pm
Post Re: Unable to view year to date rankings on my iPad
pnm wrote:
paulv66 wrote:
I think the problem must lie with my PC, or maybe with my Broadband speed. I did what you suggested and can now see the World year to date rankings, but I'm unable to see the all time rankings for either Europe or the World.

It's very puzzling, I'm seeing those last two attempts in the logs,
and not seeing anything wrong with it.

I see you're using Chrome on Windows 10, I'lll try to find that setup somewhere [smile]

edit: tested just now using the exact same browser on Windows 10, all works ok...

Can you go to https://www.speedtest.net and let me know what speeds you get?


I'm getting 47.2 Mbps download and 19.4 upload.


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