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 site loading slowly, interface appears late 
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Posted on: Sun Mar 21, 2021 2:27 pm




Posts: 87
Joined: Fri Jan 13, 2017 2:51 pm
Post site loading slowly, interface appears late
The puzzles load, so I can see the puzzles. Problem is the interface (to access cells and put numbers in) does not. So I can't solve puzzles at the moment. Not sure if that is a temporary glitch on my end, or if someone is working on a server somewhere. Thought I'd report it the moment I experienced it, as people may get issues solving the daily puzzles too, if it affects them as well.

Tried two different browsers, exact same issue.


Edit: Seems to be resolved.


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Posted on: Sun Sep 26, 2021 5:38 pm




Posts: 428
Location: Canada
Joined: Fri May 13, 2011 2:43 am
Post Re: Site issues
I'm not sure where to post this and I never come on the forums these days, but for several months now a similar thing happens to me. I can see the puzzles but I cannot move to another cell or input anything. It takes a long time, sometimes 20 seconds up to 2 mins when going to a new puzzle before I can start solving. This didn't happen before. As a result I come to the site less.


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Posted on: Sun Sep 26, 2021 6:11 pm




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: Site issues
sneaklyfox wrote:
I'm not sure where to post this and I never come on the forums these days, but for several months now a similar thing happens to me. I can see the puzzles but I cannot move to another cell or input anything. It takes a long time, sometimes 20 seconds up to 2 mins when going to a new puzzle before I can start solving. This didn't happen before. As a result I come to the site less.


If this is specific to you (no idea yet), then I can add some extra debugging code for your account, to try and determine the cause.


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Posted on: Sun Sep 26, 2021 11:56 pm




Posts: 212
Joined: Fri May 13, 2011 2:11 am
Post Re: Site issues
It happens occasionally to me, but it hasn't ever happened on a timed puzzle so I've never worried about it.


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Posted on: Mon Sep 27, 2021 12:08 am




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: Site issues
starling wrote:
It happens occasionally to me, but it hasn't ever happened on a timed puzzle so I've never worried about it.


Did this start recently?
i.e. after your subscription ended, or before also?

(trying to determine if maybe the ad code is to blame)


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Posted on: Mon Sep 27, 2021 12:36 am




Posts: 212
Joined: Fri May 13, 2011 2:11 am
Post Re: Site issues
No, I actually don't believe I've seen it in the last week or two.

I think it's like a once a month thing at virtual random and I've always assumed it was a local issue.


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Posted on: Tue Sep 28, 2021 11:39 am




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: site loading slowly, interface appears late
The one thing I noticed so far is that the job that adds the timed bonus puzzle points is (over)loading the system.

It runs from 1.10am until about 1.25am.
(which is 7.10pm - 7.25pm ET)
I'll look into improving that script.


For the adventurous: if this happens again, you could press Ctrl + Shift + i,
which shows the "developer tools". Then select "Network", and send me a screenshot
of that bit after the page has fully loaded [namaste]



(note: changed the thread subject from "Site issues" to "site loading slowly, interface appears late")


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Posted on: Tue Oct 19, 2021 6:43 pm




Posts: 3296
Joined: Thu May 12, 2011 11:58 pm
Post Re: site loading slowly, interface appears late
pnm wrote:
The one thing I noticed so far is that the job that adds the timed bonus puzzle points is (over)loading the system.


Starting tonight, this job should run (much) more quickly [cool]


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